Number one secret to a successful business!
A couple of weeks ago, I attended a workshop facilitated by a fellow called Peter Kenyon, entitled “Keeping the tills ringing”. This workshop was all about how individual small businesses (like yours!) can ensure the success of a small regional city (like Gosford!).
The workshop was inspirational! Peter talked a lot about a small town in Victoria, called Beechworth. It was a little worse for wear, and business was slow since the gaol closed down. Along came a baker called Tom O’Toole, who bought the local bakery and turned the town around. Beechworth is now the number one tourist town in rural Victoria!
Tom now owns 6 bakeries and employs over 70 people. And the number one tip for the success of his business is ‘Positively outrageous customer service’!
Notes to Editor
Gosford Business Improvement District inc. (GBID) is a not-for-profit association. The main source of funding is via a Special Rate Levy paid by all commercial property owners in Gosford CBD. GBID´s role is to continually improve Gosford City to make the CBD more commercially viable, safer, cleaner and more attractive.